In recent months our church has made strides toward making our guests feel more welcome. We formulated a Welcome Team and have worked hard to define our mission and to minister accordingly.
I love our Welcome Team's missions statement:
That's true incarnational ministry, isn't it? The changes in the physical lay-out of our church lobby has helped to create a more welcoming atmosphere, but people are the primary catalysts for change.
Recently I came across a helpful article entitled Do Visitors Feel Welcome at Your Church? 5 Practical Tools You Need. You can read the original article by clicking here. Otherwise, read the following excerpt:
First impressions are not just important; they are crucial. Especially when it comes to first-time visitors. One Christian author writes that a person decides within the first three to eight minutes whether they will return.
How can we make the people in our church feel welcome?
I love our Welcome Team's missions statement:
"Extending the love of Christ through genuine hospitality."
That's true incarnational ministry, isn't it? The changes in the physical lay-out of our church lobby has helped to create a more welcoming atmosphere, but people are the primary catalysts for change.
Recently I came across a helpful article entitled Do Visitors Feel Welcome at Your Church? 5 Practical Tools You Need. You can read the original article by clicking here. Otherwise, read the following excerpt:
I often wonder why we aren’t more intentional, or why we spend so little time training volunteer greeters. The art of making others feel welcome is about more than getting a few people to volunteer to hand out bulletins each Sunday.
First impressions are not just important; they are crucial. Especially when it comes to first-time visitors. One Christian author writes that a person decides within the first three to eight minutes whether they will return.
How can we make the people in our church feel welcome?
1. Avoid questions like, “Are you new?” or “Is this your first Sunday?”
If you are not new, then things get rather awkward. If you are new, you probably don’t want to feel like the spotlight is on you or that you stick out like a sore thumb. Instead, say, “Hi! I don’t believe I’ve met you yet. My name is ________.”
2. If you find out that someone you are talking to is new (which will usually reveal itself early in the conversation), personally escort them and their children to each class.
Don’t just tell them where to go; show them.
3. If at all possible, introduce new people to others.
For example, if you are showing a new child to a classroom, introduce him or her to another child you know in the classroom. You might say, “I’d like you to meet my special friend Elizabeth. She is in your class this hour and _________.”
4. Make an intentional effort to remember people’s names.
Some of us come by this easier than others, but for those of who struggle there are techniques to improve our recall. For example, say someone’s name several times in the course of your first conversation. The more times you say a name the more likely you are to remember it. (For more tips see: How to Remember a Person’s Name or Seven Ways to Remember Any Name).
5. As visitors are leaving, make sure to smile and thank them for coming.
You might ask them how they enjoyed the service, or go the extra mile and ask them to join you for lunch. My parents visited a church while on vacation and raved for weeks about how they were taken out to lunch after the service by one of the elders.
Developing relationships isn’t always easy, but it is worth it!
Do you have any other insights or recommendations you would like to share? If so, leave a comment. We'd love to get your thoughts.